Annual servicing and call-out cover for burglar alarms and CCTV across Bishop's Stortford, Hertfordshire and Essex. Keeping false alarms down, insurance valid, and the kit doing what it's meant to.
Maintenance
Two specialisms, two pages — pick the one that matches your system. If you've got both alarms and CCTV, we cover them under a single contract.
Annual servicing, battery replacements, sensor checks and call-outs for burglar and intruder alarms. NSI Silver approved — meets what your insurer asks for.
Cleaning, focus checks, recorder health, storage and firmware — the bits that quietly fail and leave you with footage you can't actually use when something happens.
Why service it
Security kit fails quietly. You usually find out something's broken at the worst possible moment — which is exactly what a service visit is designed to prevent.
Maintenance
Yes. We maintain alarms and CCTV from all the major brands, regardless of who originally fitted them. We start with a service visit to assess what you've got, then put you on the right cover.
For most domestic alarms, once a year is enough. Monitored systems and commercial installs are typically twice a year — and it's often what your insurance requires. We'll tell you honestly what your system actually needs, not sell you visits you don't.
We're NSI Silver approved, so our service visits and paperwork meet the standard insurers ask for. We provide the certification you need to keep your cover valid.
Call us. With a service contract, we prioritise existing customers and aim to get to you quickly. We can often diagnose smaller problems over the phone — particularly error codes, which often have a quick fix listed in our user guides.
It depends on the system, how often it needs servicing, and whether you want call-out cover included. We'll quote clearly based on what you've got — no surprises.
Tell us what you've got — alarms, CCTV, or both — and we'll put together a service plan that fits. Whoever fitted the kit originally, we can take it on.
