What we'll check
- Battery health check & replacement
- Sensor testing — PIR, contacts, shock sensors
- Comms test — ARC, app, GSM, Wi-Fi, LAN
- Siren & strobe function test
- Full system walk test
Intruder Alarm Maintenance · Bishop's Stortford · Herts & Essex
Intruder alarm maintenance, done by the book.
Annual and six-monthly servicing, battery checks and call-out cover for burglar and intruder alarms across Bishop's Stortford, Hertfordshire and Essex. We service Texecom, Orisec, Ajax and all major brands, whoever originally fitted them.
Why bother servicing your alarm?
If the system seems to be working, it's tempting to leave it. But alarms fail in three predictable ways — and a service visit catches all three before they bite you.
01
Keeps your insurance valid
Higher-value home policies and most commercial cover require an NSI-approved system kept current with regular servicing. We provide the service certificate insurers ask for.
02
Stops false alarms
False alarms erode police response priority, annoy neighbours and burn through goodwill. Most are caused by ageing sensors, weak batteries or comms drift — all things we catch on a service visit.
03
Cheaper than fixing it broken
A planned battery swap costs less than an emergency call-out, and a serviced system rarely fails when you actually need it. Prevention is the cheap option.
Recognise the signs?
If you're seeing any of these, your alarm wants a service
Each of these symptoms maps to a specific check we'd do on a service visit. Most are quick to put right — but only if someone actually looks at them.
What you might be seeing
- Frequent beeping or low-battery warnings
- Sensors not responding when you walk past
- System offline or the app not updating
- Siren sounds weak, delayed or muffled
- Unexplained false alarms
Service plans
Two plans, sized to your system
We run two straightforward maintenance plans — one for non-monitored systems, one for monitored. Pick the one that matches what you've got.
One service visit per year
For bells-only and self-monitored alarm systems. One thorough service visit a year — the industry standard for non-monitored installations.
- One full service visit per year
- All system checks included
- Service certificate on request
- Priority call-out if you need us
Two service visits per year
For monitored alarm systems connected to an alarm receiving centre. Two visits per year — what most insurers expect, and what NSI grading requires.
- Two full service visits per year
- All system checks included
- ARC comms verified each visit
- Service certificate on request
Alarm maintenance
Common questions
How often should alarms be serviced?
One visit per annum is the industry standard for non-monitored systems. Monitored systems are typically serviced twice a year — and your insurer may require it.
How often should wireless alarm batteries be changed?
It depends on the manufacturer, but we advise every one to two years for optimal performance. We check battery condition on every service visit and replace any showing signs of weakness — better than waiting for them to fail.
Can my system be maintained without being on a contract?
Yes — we'll fit you in for a one-off visit as soon as we can. Contract customers are prioritised first, though, particularly for urgent call-outs.
Which alarm brands do you support?
Texecom, Orisec and Ajax as standard. If you have a system from a different brand, please ask — we might still be able to help, and we'll tell you honestly if it's not one we can service.
My alarm keeps showing an error code — do I need a service visit?
Possibly not. Many error codes have quick fixes — flat sensor batteries, a tamper switch, a comms fault. Have a look at our user guides for your system, and call us if it persists. We'll often diagnose it over the phone before sending anyone out.
Book your alarm maintenance visit
Call Jane on 01279 305922 option 1 to book, or send us a quick note via the form. Tell us what you've got — make and model if you know it — and we'll get a visit booked in.